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How to approve or decline a new member

Turn admin approval on for new sign-ups, and approve or decline members waiting in pending.

Written by Sevgi Sairoglu Sezginer

When admin approval is turned on, new sign-ups wait in pending approval until an admin accepts or declines them. This article covers how to turn the setting on or off, and how to take action on pending members.

Please note that this feature is available to app admins only.

Turning member approval on or off

  1. Switch to the admin panel.

  2. Go to Settings in the left-hand menu.

  3. Open the Permissions tab.

  4. Find Members signing up and click to expand it.

  5. Choose one of the two options:

    • Allow without approval - anyone who signs up gets straight into the app.

    • Require admin approval - new sign-ups wait in pending approval until an admin accepts or declines them.

  6. Click Save.

Approving or declining a pending member

  1. In the admin panel, expand Structure in the left-hand menu and click Members.

  2. Pending members appear at the top of the list. To see only the members waiting on you, open the status filter at the top of the list and select Pending. The filter also lets you view All, Accepted, or Declined members.

  3. Click the green tick to approve, or the red cross to decline.

Note: Approving or declining a member can't be undone. If you decline someone by mistake, they'll need to sign up again to get back into pending approval.

What the member sees

Once you've taken action, the member gets an email letting them know whether they've been approved or declined.

Need more help? Contact us anytime at support@goodsted.com - we're happy to help.

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